"Teams" is a comprehensive hotel management app designed to streamline operations by managing tasks and personnel based on tickets raised by customers. Each ticket is assigned to the appropriate staff member for efficient resolution. The app also provides access control, allowing management to decide who can view and control different aspects of the system. It includes a timeline feature, offering a clear view of the progress and resolution time of each ticket. This ensures transparency, accountability, and better coordination for an enhanced guest experience.
Work List Dashboard
⦿Work List Dashboard for tracking operational tasks efficiently.
⦿View daily status of open, closed, and in-progress tasks.
⦿Monitor total departments and active employees in real-time.
⦿Easy task management with refresh button for live updates.
⦿Customizable user access and task visibility for better control.
Employee Registration
⦿Employee registration dashboard for easy staff management.
⦿Add, edit, or delete employee records with quick actions.
⦿View employee details like name, ID, designation, and department.
⦿Search functionality for fast filtering and locating employees.
⦿Options to export employee data for reporting and analysis.
Add Employee Details
⦿Comprehensive form for entering detailed employee information.
⦿Includes fields for personal, contact, and document details.
⦿Capture critical data like employee ID, department, and designation.
⦿Supports secure entry of sensitive information like Aadhar and PAN.
⦿Organized sections for easier navigation and data management.
Work Flow Department
⦿Organizes departments like housekeeping, kitchen, and management.
⦿Provides active status of different hotel departments.
⦿Includes "Add" and "Edit" options for workflow management.
⦿Displays department codes and names for quick identification.
⦿Allows filtering, exporting, and density adjustment of workflow data.
Access
⦿Displays user access details including start and end dates.
⦿Allows adding, editing, and deleting user access entries.
⦿Lists user roles like admin, housekeeping, and security.
⦿Provides columns for filtering, exporting, and data customization.
⦿Enables role-based access control for managing hotel operations.
Work Process
⦿Manage tasks efficiently with task assignment and time tracking.
⦿Track work progress using customizable work process lists.
⦿Organize tasks by department and default assignees.
⦿Add, edit, or delete tasks quickly using toolbar actions.
⦿Search tasks easily with the integrated search functionality.
Work Request
⦿Manage work requests with detailed status tracking.
⦿Create new requests quickly using the 'Create Request' button.
⦿Monitor task timelines with creation and update dates.
⦿View assignments in different categories for easy navigation.
⦿Track expected resolution dates for effective task management.
Create Request
⦿Create service requests easily with a simple form.
⦿Select departments and work processes for request categorization.
⦿Assign requests to users by choosing reported individuals.
⦿Specify the venue type and room for service location.
⦿Add detailed descriptions to clarify the service request.
Edit Work Request
⦿Edit work requests with fields for quick updates.
⦿Modify work process details and venue information easily.
⦿Update task descriptions to reflect current requirements.
⦿Change the request status to track progress accurately.
⦿Add comments for additional details or clarifications.
Time Line
⦿Track issue resolution timelines with precise time records.
⦿View when workers responded and completed assigned tasks.
⦿Identify the staff member responsible for each update.
⦿Monitor task progress with timestamped activity logs.
⦿Ensure accountability by logging actions with exact times.